Download and run PCNetQS using this button
PCNetQS.exe
If you are running Internet Explorer you will see a RUN or SAVE option. Press the Run Option
When you run the program you’ll get a security warning about a program downloaded from the internet. If the prompt appears (shown on right) press the Run button.
If you are using Windows Vista or Windows 7 you will get a User Account Control prompt (UAC). If the prompt appears (shown on right) press the Yes button.
Finally, the PCNet Quick Support application should appear. The technician on the phone will need the ID and Password in the boxes in the middle. Remember to be sure to keep this program running, otherwise he or she will not be able to remotely fix your computer.
Thank you for visiting the PCNet, Inc. remote help session page. If you were not instructed by one of our Technicians to come here, please return to our website start page for further information about our products and services. If you are currently on the phone with one of our support specialist, please have your session ID and password ready. If you are not on the phone with one of our technicians and you are expecting a remote session, you may call our offices at 940-322-9990 or toll-free at 1-800-460-9990. Thanks! The PCNet Tech Team
If you are running Internet Explorer 9 you may see this security warning about a program downloaded from the internet.
If the prompt appears (shown below) press the Run button.
EXAMPLE
Warnings you may see and what to do...
The Art of Customer Satisfaction The Art of Customer Satisfaction (800) 460-9990     FAX: 940-322-9944 info@wfpcnet.com Remote Support Home Company Live Protect Security Services Home Home Company Company Live Protect Live Protect Security Security Services Services Remote Support